Contact
Monixbet offers several channels for fast and efficient communication with our players and partners.
Contact options
Live chat in the app
Direct contact with our support team via the Monixbet application. For quick answers to questions about your account or the platform.
Email support
For detailed questions or documentation. We aim to reply within 24 hours on business days.
Phone consultation
Via the voice function in the Monixbet app you can request a live audio call with our operators for personal guidance.
Contact form
Fill in the form on this page and we will get in touch with you as soon as possible via the method you provided.
Office
Monixbet
Gustav Mahlerlaan 56
1082 ME Amsterdam
The Netherlands
Location on the map
Office hours
Monday to Friday: 10:00 – 17:00 CET. Our operators can receive you earlier, but no later than 17:00. We reserve the right regarding the processing of requests.
Response times
Live chat: instant reply during office hours. Email: usually within 24 hours on business days. Phone via app: by appointment only.
Visit by appointment
Would you like to visit the office? Get in touch via chat or email and make an appointment. Ask for reception when you arrive.
Confidentiality
All communication is treated confidentially in accordance with our privacy policy. Your data is only used to answer your question.
